While trying to diagnose a problem over the phone I told the user to type out his autoexec.bat file.

While trying to diagnose a problem over the phone I told the user to type out his autoexec.bat file. He said it said File not found. I told him to do a dir. I asked him if he saw autoexec.bat listed. He said, Well it says autoexec, then there's some spaces, but no dot, and then it says bat. I said type this in type autoexec.bat. Again he got File not found. I asked him to tell me exactly what he typed. He said, I typed just what you told me: `type autoexecdotbat'.

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