Technical Support

THIS IS A TRUE STORY!!! My cousin works as a technical support receptionist at a computer company. This is an actual conversation he had one day:

"Hi, I'm having trouble with my computer. It's not working!"

"Well, I'll do my best to help you."
*gets technical information for computer from caller*

"OK, can you press 'Control', then hold down 'Alt' and, then 'Delete'?"

"Hey, it's in French!"

"What is?"

"The keyboard?"

"*sigh* Well, can you press..."

"Oh, darn, I just noticed, the power's off!"

"Well, can you turn it on, please?"

"How?"

"Press the power button."

"Where is it?"

"It's normally a big button on the actual computer, not the monitor."

"Like the lizard?"

"Pardon me?"

"Oh, OK, I got it."

"OK, now press 'Control' and then 'I'..."

" 'I' as in Isabel or 'I' as in Irene?"




And so on and so on..... :) Customers can be so...difficult...