Q: How many NHS

Q: How many NHS hospital staff does it take to change a lightbulb?A: Six. Person (1) reports bulb is not working and requests a new one. Department supervisor (2) sends order form to maintenance department. Maintenance department clerk (3) decides whether to make it priority case. Job booked. Supervisor (4) decides whether it should be done individually or with other jobs. Order is placed in maintenance man's pigeonhole. Maintenance man (5) fills in ticket describing job. He picks up the parts needed. He goes to scene of faulty lightbulb. He fits bulb or discovers he cannot mend light. He returns to department and reports back. He completes work ticket putting this in writing. Work ticket is checked by maintenance department to see whether order carried out. Then checked to see task completed in time set out under department guidelines. Ticket filed. Member of department (6) checks ticket against department work plan. Details go into department's workload report.

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